• Size: 960 rooms, 6 floors
• Rating: 5
• Location: on the beach in the heart of the hotel zone

Hotel Amenities:

• Babysitting services
• Baggage check
• Beach - over 650 yards of white sand
• Courtesy room
• Entertainment - nightly, live music and dancing, theme parties
• Health club facilities
• Jacuzzi
• Laundry facilities
• Lounges/bars - 9, including 3 swim-up bars
• Restaurants on premises - 7
• Safety deposit box - in room, additional per day fee
• Sauna

Recreation:

• Activities desk/concierge
• Gameroom/arcade
• Golf course on premises - 9 holes (par 3), plus a pitch-n-putt course, golf clubhouse including sports shop, equipment rental, bar and a resident golf professional
• Playground
• Outdoor swimming pool - 1
• Tennis courts - 2 illuminated, equipment rental and resident tennis professional
• Watersports available on premises

Location/Transportation:

• Distance from downtown - 6 miles, 15 minutes
• Distance from airport - 15 miles - 25 minutes away
• Located on beach
• Parking
• Valet parking

Special Inclusions:

• All meals
• All drinks
• Daily and nightly activities
• Tennis and golf (Executive Course of 9 Holes (PAR 3) Plus a 'Pitch and Putt' course, there is approximately a $15 green fee included, golf balls are a additional cost)
• Non-motorized watersports
• All taxes and gratuities
• Oasis Runaway Program: All-Inclusive guests staying at an Oasis property in Cancun or the Mayan Sun Coast will be able to visit and enjoy the facilities of the other Oasis properties, including food and beverages. Guests must consult with the Guest Services Desk upon arrival for details and restrictions. Transportation is not included.
• IMPORTANT - The Grand Oasis inclusions are only available to Grand Oasis guests.

Important Note:

• Other guest services available at additional cost:
  • 24-hour room service
  • Laundry and valet
  • Beauty salon
  • 24-hour on-call Doctor
  • Travel Agencies
  • Car Rental
  • Boutiques
  • Newsstand
  • Massages

All-Inclusive Inclusions:

• All meals (a la carte and buffet style) available at any of our 13 restaurants including our Mediterranean Gourmet option, Careyes (no menu restrictions). Please note that each guest will have access to one Lobster Dinner, per stay, at Careyes Restaurant
• For stays of 5 nights or longer, you will benefit from our 'Dine Out' program offering you a per person, per stay credit at any of the following selected restaurants: Rolandi (Italian), Cambalache (Steak House), or Destileria (Mexican style).
• Room service 24 hours
• All drinks at any of our seven bars, including domestic and international brands
• No cover charge and open bar at the Up and Down Discotheque
• In room mini-bar service
• Access to Grand Oasis exclusive beach section with butler service
• Use of Executive Golf Course and Tennis Courts
• Non-motorized water sports
• Discount passport booklet for Plaza Kukulcan and Plaza Caracol
• All taxes and gratuities
• Restaurant selection and prices subject to change at the discretion of the hotel

Important Note:

• NOT included in All Inclusive plan: Fountain Blue Piano/Lobby Bar, Foam party at Up and Down Disco

• Supersaver
  • Occupancy limits - 2 adults, 1 child, 3 total
  • All rooms feature air conditioning, private terrace, 25 inch remote control television with additional satellite channels, mini-bar, 2 direct dial telephones.
• Grand
  • Bedding - 1 king (a roll-away must be requested, if needed)
  • Occupancy limits - 2 adults, 1 child, 3 total
  • All rooms feature air conditioning, private terrace, 25 inch remote control color TV with additional satellite channels, mini-bar, 2 direct dial telephones. Lagoonview and Oceanview rooms.
  • The Grand Tower features extra concierge staff and larger rooms with 'card' keys
    All Grand rooms are located in the new pyramid-shaped building in the center of the resort
• Hotel has no non-smoking rooms Hotel has no handicap rooms
• Rollaway beds free of charge based on availability
• Cribs free of charge based on availability
• Check-in 3 p.m.
• Check-out 12 noon

• Tatish Restaurant - International buffet
• Tunkul Restaurant - specialty buffet
• Sarape Grill - steak house, Mexican specialties
• La Galera Restaurant - Italian specialties
• La Mar Restaurant - seafood specialties, dinner only
• La Pergola Grill - seafood specialties, lunch only
• Careyes Restaurant - gourmet

Lounges/Bars:

• Scirocco Bar - lobby
• Barvolento Bar - lobby
• Ibiza Bar and Night Club - live music and dancing, nightly entertainment, theme parties
  Las Rocas - beach club
• Up and Down - night club
• 3 swim-up bars
• Fountainbleau
• Bar Careyes
• Sports Bar