• Size: 8 floors, 508 rooms
• Rating: 5
• Built: 1986
• Last renovation: 2003
• Location: Southern tip of hotel zone 15 minutes from the airport.

All-Inclusive Inclusions:

• 24 hour food and beverage service
• 24 hour room service
• Domestic and imported drinks
• Non-motorized watersports: Sailing, paddle boats, kayaks, windsurfing, snorkeling clinic, norkeling equipment, boogie boards, scuba lessons.
• Sports and daily activities: Tennis, beach volleyball, aerobics, bicycles, bingo, shuffleboard, martial arts and tai-chi
• Game room: Billiards, table games, and ping pong
• Mini Club with supervised activities for children 4-12
• Baby Club for children 18 months to 3.
• Entertainers with nightly performances: Fantasy Night (for children), Mexican Fiesta (dinner show), International Night, Stars Night
• Complimentary shuttle to Marina
• All taxes and service charges

Children's Programs and Activities:

• Mini Club
  • Children from 4 to 12 years old.
  • Cancun's most spectacular kid's waterpark.
  • Variety of activities.
• Baby Club
  • Infants from 18 months to 3 years.
  • Gymboree concept.

• Babysitting services - Additional fees apply
• Baggage check
• Beach
• Computer/Internet Access - Additional fees apply
• Courtesy room
• Entertainment
• Handicap accessible
• Handicap equipped
• Health club facilities
• Jacuzzi
• Laundry services - Additional fees apply
• Lounges/Bars - 8
• Restaurants on premises - 7
• Room Service - 24 hours
• Safety deposit box
• Sauna
• Steam room

Recreation:

• Activities desk/Concierge
• Bike rental
• Car rental
• Gameroom/Arcade
• Moped rental
• Playground
• Spa Facilities
• Swimming pools - 1 indoor, 3 outdoor, 1 children's
• Tennis courts - 2, Lighted
• Water sports available on premises - *Free daily shuttle to local Marina Aqua World. Non-motorized are included, motorized are an extra fee.

Location/Transportation:

• Miles from airport - 9
• Miles from beach - On the beach
• Parking
• Valet parking - Additional fees apply

Miscellaneous Information:

• The hotel will organize wedding events at no charge which includes a wedding cake and a bottle of domestic champagne to celebrate. The following documents are required for the wedding event: birth certificate, divorce decree (if applicable), valid passport or drivers license (with photograph), tourist card, pre-marriage blood tests.
• These must be translated into Spanish in Cancun (marriage certificate, divorce papers). If a witness for the marriage is not available, the hotel will provide a local person. Civil registry fee and judge cost: $550 (approximately). Hotel can arrange for photographer, flowers, etc. Hotel contact is Monserrat Anguera (Fax: 011-52-984-872-1301)

• Run of House
  • Bedding - 2 doubles or 1 king
  • Occupancy limits - 3 adults, 3 children, 5 total
  • All rooms are ocean view and have a balcony. All rooms feature air-conditioning, satellite television, hair dryer, alarm clock, safety deposit box and a telephone with voice mail.
  • Connecting rooms are available. The reservation must be commented 'adjoining with Smith party' at time of booking. Connecting rooms are based upon availability.
• Crown Club
  • Bedding 1 king
  • Occupancy limits - 2 adults, 0 children, 2 total
  • All rooms are ocean view and have a balcony. Each room has its own double jacuzzi, air -conditioning, ceiling fan, satellite television, clock radio, CD player, mini-bar, coffee maker, electronic safety deposit box, and telephone with voice mail feature. Hair dryer, make up mirror and telephone in bathroom. Each room is supplied with bathrobes and slippers. Rollaway bedding is not available for this category.
  • All rooms are in VIP area for adults only. They have a concierge and a business area with newspapers, magazine, computer, fax, e-mail available to them. They are given a special area to check in with concierge service and are given a cocktail service with canapés from 5 pm-7 pm daily, fruit basket, sparkling wine and flower arrangement upon arrival. Wake up service with coffee and sweet rolls at door and continental breakfast in their VIP area. Guests may enjoy the option of one privately catered gourmet meal (limit 1 per stay, consult hotel upon arrival for details and to make arrangements).
• Nonsmoking Rooms: Hotel has nonsmoking rooms based on availability
• Handicapped Rooms: Hotel has 7 handicapped rooms based on availability
• Additional Bedding:
  • Rollaway beds are available on request for an additional fee, payable directly to hotel
  • Cribs are available on request

• Fantasy show for kids
• Stars show with impersonations
• Mexican show featuring traditional dances
• Caribbean dinner show
• Broadway show
• International Show
• Karaoke night
• Shows change daily and are subject to change with out notice

Restaurants:

• Los Gallos - Serving Mexican cuisine, while enjoying live music
• La Palapa - Impressive poolside restaurant offering breakfast, lunch and dinner buffet.
• Fifties - International gourmet a la carte restaurant, live music from the 40's and 50's with dancing floor. Adults only.
• La Piazza Restaurant - Rustic Italian specialty restaurant.
• Waynes's Boots - Country theme restaurant, Southwestern style food and steakhouse,
  country line dancing with mechanical bull and western movie scenes.
• Fisherman's Seafood - Seafood dishes.
• Arigato - Serving Japanese cuisine
• Some restaurants may only operate on select schedules. Some restaurants may require reservations. Appropriate dress is required (long pants, closed shoes and collared shirts may be required). Consult the hotel upon arrival for hours of operation, reservation policies and complete dress codes.

Snack bars:

• Midway Stop - serving hamburgers, hot dogs, fries, nuggets, nachos, pasta and salads.
  Open evenings only.
• La Concha - serving assorted sandwiches including tortas and bagettes.
• Tutuch - serving hamburgers, hot dogs, fries, nuggets, and nachos.
• Club Caribe - serving hamburgers, located in an adults only area.

Bars/Lounges:

• Lobby Bar - Serving late mornings and afternoons
• Las Brisas - Main swimming pool bar
• Trafalgars - Adults only, featuring game room and disco
• Club Caribe - Adult swim up pool bar
• Piano Bar - Cigar lounge, offer classic modern intimate atmosphere for adults only
• Factory - Discotheque open evenings
• Rumbero - Tropical bar with live salsa, meringue, cumbia, etc.
• Insomnia (opening March 2003) teenage disco