KM 299 Crtta. Federal Chetumal - Cancun
CP 77710
Playa Del Carmen, Q. Roo, Mexico

• Size: 320 rooms
• Rating: 4.5
• Location: Beachfront, 10 minutes from Playa del Carmen

Hotel Amenities:

• Babysitting services - additional fee required
• Baggage check
• Beach
• Courtesy room
• Entertainment
• Health club facilities
• Jacuzzi
• Laundry facilities - additional fee required
• Lounges/Bars - 3
• Refrigerators
• Restaurants on premises - 3
• Safety deposit box

Recreation:

• Activities desk/Concierge
• Golf course on premises - a near-by course is available but not on premises
• Playground - at Crocco's Kids Club
• Swimming pools - 1 outdoor, 1 children's (kids section in main pool)
• Tennis courts - 2 lighted courts
• Non-motorized water sports available on premises
• Location/Transportation:
• On the beach
• Miles from airport - 27
• Parking

Special Inclusions:

• Honeymooners will receive:
  • A complimentary upgrade to a Suite or Oceanview room, based on availability at check in
  • Bottle of sparkling wine
  • Private dinner (reservations required)
  • Turn down service
  • Note: Honeymooners must be noted in reservation

All-Inclusive Inclusions:

• Buffet breakfast, lunch, and dinner
• A la carte dinner, reservations may be required
• Theme dinners, 2 per week
• Unlimited domestic and international drinks
• Nightly entertainment and live music
• Managers cocktail party
• Non-motorized water sports including windsurfing, catamaran, kayaking, and snorkeling
  Intro scuba lesson in pool
• Day and night tennis
• Archery
• Daily sports and social activities
• Children's activities program for children 4-12
• Shuttle to Playa del Carmen (reservations required)
• Taxes and gratuities

Children's Programs and Activities:

• Crocco Kid's Club for children ages 4-12

Room Categories:

• Run of House
  • Bedding - 2 doubles or 1 king
  • Occupancy limits - 3 adults, 2 children, 4 total
  • All rooms include: air conditioning, telephone, satellite television, safety deposit box, hair dryer, and balcony or terrace.
     
• Hotel has non-smoking rooms, based on availability
• Hotel does not have any handicapped rooms
• Rollaway beds are not available Cribs are available, free of charge upon request
• Check-in 3 p.m.
• Check-out 11 a.m.

Restaurants:

• La Fezenda - Buffet style. Open for breakfast, lunch, and dinner.
• El Mandarin - Continental breakfast, snacks, and Mexican a la carte dinner (reservations required for dinner).
• La Hacienda - Gourmet cuisine, a la carte. Open for dinner only, (reservations required).
• Some restaurants may only operate on select schedules.
• Some restaurants may require reservations and expect appropriate dress.
• Consult the hotel upon arrival for hours of operation, reservation policies and dress codes.

Lounges:

• Lobby Bar - Open for coffee and snacks
• Pool/Beach Bar
• Disco Bar