• All-Inclusive
• Rating: 5
• Size: 8 floors, 560 rooms
• Built: 1988
• Last renovation: 1995
• Location: On the Caribbean Sea, minutes from downtown Cancun, the airport, and the Convention Center.

• Honeymooners will receive a complementary bottle of domestic champagne, fruit basket and 1 candlelight dinner with special menu. Reservation must be commented HONEYMOON at the time of booking and proof of marriage will be required at check in.

All-Inclusive Inclusions:

• All meals and drinks
• Domestic and imported beverages
• Use of facilities of all Palace Resort properties in Cancun. Transportation is not included.
• Select non-motorized watersports (kayaks, paddle boats, sailing, boogie boards, snorkeling) at Sun Palace or Moon Palace private marinas. Transportation is not included
• Introduction lesson for Scuba diving
• Scheduled theme parties
• 24 hours room service - Once a day
• All taxes and gratuities

Hotel Amenities:

• Babysitting services -No
• Baggage check - Yes
• Beach - Yes
• Courtesy room - No
• Entertainment - Yes
• Handicap accessible - No
• Handicap equipped - No
• Health club facilities - Yes
• Hot tub - No
• Jacuzzi - No
• Laundry facilities - Yes, additional charge
• Lounges/Bars - 3
• Pets allowed - No
• Refrigerators- No
• Restaurants on premises - 3
• Safety deposit box - Yes
• Sauna - Yes
• Steam room - Yes

Recreation:

• Activities desk/Concierge - yes
• Bike rental - No
• Gameroom/Arcade - Yes
• Golf course on premises - No (60 minutes to nearest course) (Miniature Golf on premises)
• Moped rental - No
• Playground - No
• Swimming pools - 0 indoor, 3 outdoor - interconnected, 1 children's
• Tennis courts - Yes ( 2 lighted courts)
• Water sports available on premises - No (near by at Sun Palace marina)
• Theme parties or shows nightly

Location/Transportation:

• Downtown location - No (20 minutes from downtown)
• Free airport transfers - No
• Miles from airport - 11
• Miles from beach - On
• Parking - Yes (Free)
• Valet parking - No
• Taxis available 24 hours

Room Categories:

• Run of House (Formerly Deluxe)
  • Bedding - 2 doubles or 1 king
  • Occupancy limits - Maximum 4 adults, 2 children, 4 total
  • Rooms are lagoon view or ocean view based on availability and assigned at the time of check in, private terrace or balcony, individual climate control, iron and ironing board, television with satellite antenna, purified water system, full length mirror, safety deposit box, and direct dial telephone.
• Superior Deluxe (Formerly Deluxe with Jacuzzi)
  • Bedding - 1 king bed
  • Occupancy limits - Maximum 2 adults, 0 children, 2 total
  • Rooms offer ocean view or lagoon view based on availability and assigned at the time of check-in, Grecian style in-room Jacuzzi for two, computer controlled air conditioning system, iron and ironing board, 25 inch television with satellite antenna, purified water systems, full length mirrors, built in hair dryers, smoke detectors, safety deposit box, marble tile shower, coffee maker and direct dial telephones.
• Non-smoking Rooms: Hotel does have non-smoking rooms, upon request.
• Handicapped Rooms: Hotel does not have any handicapped rooms.
• Additional Bedding:
  • Rollaway beds are complimentary and based upon availability
  • Cribs are complimentary and based upon availability

Restaurants:

• Las Redes - Palapa pool side, buffet breakfast or a la carte international lunch
• El Mercado - Casual dining, buffet breakfast, a la carte lunch and dinner featuring chef's special
• Las Golondrinas - Specialty restaurant featuring Mexican cuisine, piano music, reservations required. Dress code is casual dress (no shorts, T-shirts or sandals)
• Some restaurants may only operate on select schedules.
• Some restaurants may require reservations and expect appropriate dress.
• Consult the hotel for hours of operation, reservation policies and dress codes.
• Room service offered 24 hours - Limited to one order per day

Lounges:

• Lobby Bar - Open evenings to early mornings. Often featuring live music and hot hors d'oeuvres
• Pool swim up bar
• Sports Bar