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Hotel Information
Carr. Benito Juarez
Chetumal KM 250
Akumal, Quintana Roo 77600
Mexico
 
Situated over a private beach, partly protected by a natural coral reef and surrounded by 275 miles of tropical vegetation.
  • All-Inclusive
  • Rating: 5
  • Size: 435 rooms
  • Built: 1999
  • Location: On the Mayan Riviera, on the east side of the Yucatan Peninsula.

All-Inclusive Inclusions:

  • All meals
  • Select beverages
  • Snacks
  • Daily activities (such as soccer, basketball, volleyball, badminton, aerobics, aqua aerobics, etc)
  • Nightly entertainment
  • Theme parties
  • Non-motorized water sports
  • Taxes and gratuities
  • New Year Eve Gala Dinner

Hotel Amenities:

  • Babysitting services - Yes, additional charge
  • Baggage check
  • Beach - Yes secluded, hotel provides transportation to beach due to property is so large
  • Courtesy room
  • Handicap accessible
  • Handicap equipped
  • Health club facilities
  • Hot tub / Jacuzzi
  • Laundry facilities - Valet, additional charge
  • Lounges - 10
  • Restaurants on premises - 9
  • Safety deposit box - Yes, fees apply, payable to hotel

Recreation:

  • Activities desk / Concierge
  • Bicycle
  • Gameroom / Arcade
  • Play area for children
  • Spa - Yes, additional charge
  • Swimming pools - 5 outdoor, 4 children
  • Tennis courts - 4, lighted and equipment rental available
  • Water Sports - Yes
  • Motorized - Yes
  • Non-motorized - Yes
  • Motorized water sports incur additional charge

Location/Transportation:

  • Distance from airport - 60 miles
  • Distance from beach - On the beach
  • Self parking
  • Valet parking

Miscellaneous Information:

  • Hacienda Dona Isabel is a replica of a small Mexican Town with a life of its own and open until after 3:00 am every night.  If offers an entertainment center including a full array of stores, live music in the main square, 5 bars, seafood restaurant, fast food, ice-cream parlor, beauty parlor, massage parlor, pharmacy, photo shop, meeting and convention facilities for up to 400 people.  Located within walking distance from the hotel.

Children Programs and Activities:

  • Kids club open ages - 4-12

Room Categories:

  • Supersaver
    • Bedding - 1 king or 2 doubles
    • Occupancy limits - Maximum 3 adults, 2 children, 4 total
    • All rooms include air conditioning, ceiling fan, satellite television, telephone, mini-bar, safety deposit box (fees apply, payable to hotel), terrace and hairdryer.
  • Standard
    • Bedding - 1 king or 2 doubles
    • Occupancy limits - Maximum 3 adults, 2 children, 4 total
    • Maximum of 2 children through the age of 1 stay free in existing bedding with at least 2 adults.
    • Children ages 2-12 are surcharged.
    • All rooms include air conditioning, ceiling fan, satellite television, telephone, mini-bar safety deposit box (fees apply, payable to hotel), terrace and hairdryer.
  • Oceanview
    • Bedding - 1 king or 2 doubles
    • Occupancy limits - Maximum 3 adults, 2 children, 4 total
    • Maximum of 2 children through the age of 1 stay free in existing bedding with at least 2 adults.
    • Children ages 2-12 are surcharged
    • All rooms include air conditioning, ceiling fan, satellite television, telephone, mini-bar safety deposit box (fees apply, payable to hotel), terrace and hairdryer.
  • Junior Suite
    • Bedding - 1 king or 2 doubles
    • Occupancy limits - Maximum 3 adults, 2children, 4 total
    • Maximum 2 children through the age of 1 stay free in existing bedding with at least 2 adults.
      Children ages 2-12 are surcharged.
    • All rooms include air conditioning, satellite television, telephone, mini-bar, safety deposit box (fees apply, payable to hotel).
  • Nonsmoking Room: The hotel has 50 non-smoking rooms, available on request.
  • Handicapped Rooms: The hotel has 12 handicapped rooms, available on request
  • Additional Bedding:
    • Rollaway beds - No
    • Cribs - upon request

Restaurants:

  • Beach Restaurant
  • La Rancherita
  • Buffet
  • 24 Hour Snack Bar
  • Some restaurants may operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies and dress codes.

Lounges/Bars:

  • Dona Isabel Hacienda - bars located in the Hacienda, with a variety of entertainment.
Marco Polo Tours Toll Free: 1-800-663-2288 Tel. 604-732-3812 (Vancouver) Fax. 604-736-8908
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