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Hotel Information
KM 265 Carretera Chetumal
Puerto Juarez, Mayan Riviera
Q. Roo 77710 Mexico
The Xpu-Ha Palace is located in the Riveria Maya within wild tropical gardens and overlooking a spectacular white sandy beach. It's designed with Bungalow style buildings and will offer a variety of amenities and activities for the spirited guest.
  • Size: 464 rooms
  • Rating: 5.5
  • Location: 60 minutes from Cancun's airport and 90 minutes from downtown Cancun
Hotel Amenities:
  • Baggage check
  • Beach
  • Courtesy room
  • Entertainment
  • Handicap accessible
  • Handicap equipped
  • Health club facilities
  • Hot tub
  • Jacuzzi
  • Laundry facilities
  • Lounges/Bars - 3
  • Refrigerators
  • Restaurants on premises - 3 restaurants
  • Safety deposit box
  • Sauna

Recreation:

  • Activities desk/Concierge
  • Animal rescue and treatment program - fees may apply, payable to hotel
  • Botanical workshops - fees may apply, payable to hotel
  • Ecological tour - fees may apply, payable to hotel
  • Outdoor swimming pools - 2
  • Water sports available on premises - non-motorized, kayak adventure tour
Location/Transportation:
  • Miles from airport - 20
  • Distance from beach - On the beach
  • Parking

All Inclusive Inclusions:

  • All meals, drinks, taxes and gratuities
  • Use of the facilities of all Palace Resorts, except the Spa Palace. Transportation is not included.
  • All non-motorized water sports
  • One scuba diving demonstration on premises
  • Scheduled theme parties during the week

Golf Course Information:

  • The Golf Club at Playacar
    • Location: Playacar
    • Opened in 1994
    • Designed by Robert Von Hagge
    • Hours of operation: 6:30am until dark, 365 days per year
    • Number of Holes: 18
    • Par: 72
    • Yardage: 7202/ 6724/ 5768
    • Slope Ratings: 148/ 136/ 134
    • Course Ratings: 76.1/ 73.4/ 72.8
    • Fairways: 419 Bermuda
    • Greens: Tiff Dwarf Bermuda
  • The Golf Club at Moon Palace:
    • Location: Cancun
    • Opened: 2002
    • Designed by Jack Nicklaus
    • Golf Course Amenities:
    • Club House: The Club House is a covered palapa style structure with uncovered terraces overlooking the golf course. The Club House contains a pro-shop, dining room, air conditioned snack bar and a small meeting room.
    • Pro-Shop: A full service pro-shop stocked with name brand equipment and a professional staff ready to help with tee times, group outings, lessons and merchandise.
      Snack Bar: An air-conditioned snack bar open from 6:00am till dark, providing breakfast, lunch and of course, the 19th hole beverages.
    • Practice Area: Complete practice facility, including a driving range, chipping and putting greens and a green side bunker.

Miscellaneous Information:

  • Hotel offers a kids club ages 4 - 12 years.

Room Categories:

  • Superior Deluxe
    • Bedding - 2 doubles or 1 king
    • Occupancy limits - Maximum 4 adults, 2 children, 4 total
    • All rooms include - in room safe, individually controlled air conditioning, satellite television with remote control, hairdryer, mini fridge, coffee maker, and large private balcony with hammock.
  • Superior Golf
    • Bedding - 2 doubles or 1 king
    • Occupancy limits - Maximum 4 adults, 2 children, 4 total
    • All rooms include - in room safe, individually controlled air conditioning, satellite television with remote control, hairdryer, mini fridge and large private balcony. Adults also receive unlimited green fees, round trip transfers to the golf course, snacks, beverages and golf cart. Tee times are subject to availability.
  • Hotel does not have any non-smoking rooms.
  • Hotel has 4 handicapped rooms, based on availability.
  • Rollaway beds and cribs are based on availability, free of charge.
Restaurants:
  • Ragazzi - Italian, breakfast and lunch buffet. Dinner is a la carte.
  • Mariachi - Mexican, breakfast and lunch buffet. Dinner is a la carte.
  • Bambu - Oriental, breakfast and lunch buffet. Dinner is a la carte.
  • Some restaurants may only operate on select schedules.
  • Some restaurants may require reservations and expect appropriate dress.
  • Consult the hotel for hours of operation, reservation policies and dress codes.
Room Service:
  • Available 24 hours a day.
Marco Polo Tours Toll Free: 1-800-663-2288 Tel. 604-732-3812 (Vancouver) Fax. 604-736-8908
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